💼 Full-Time Position

Client Success Specialist

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Recruiting In Motion - Eastern Ontario
📍 vaughan, york region, Canada
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Location
vaughan, Canada
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Posted
May 29, 2026
⏰
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Overview
Our client is seeking a Client Success Specialist to help onboard new customers and manage incoming requests for portal access.
Key Responsibilities
  • Manage and respond to client emails requesting portal access.
  • Verify client identities and confirm their access needs and permissions.
  • Support onboarding by guiding clients through setup and login steps.
  • Work with the Education/Outreach team to validate requests and IT to issue credentials.
  • Review prepared data and highlight simple insights or trends.
  • Communicate with clients by email or phone and provide friendly, clear support.
  • Maintain accurate records of requests and client interactions.
  • Suggest improvements to streamline the onboarding and access process.
Qualifications
  • 1–3 years in client service, onboarding, or similar roles.
  • Stron...