Client Support Executive

This role is for one of the Weekday's clients

Salary range: Rs 300000 - Rs 800000 (ie INR 3 - 8 LPA)

Min Experience: 1 years

Location: Bengaluru

JobType: full-time

The Client Support Executive will handle customer inquiries and service requests, ensuring they are resolved promptly and that the customer experience remains positive. This role involves collaborating with internal teams to uphold service quality and achieve established service standards.

Requirements

Key Responsibilities

• Manage client inquiries and workspace-related service requests
• Ensure tickets are responded to and resolved promptly according to established SLAs
• Collaborate with internal teams to resolve issues and conduct follow-ups
• Track service requests and escalate problems as necessary
• Keep precise records and documentation of all client interactions