Job Description
Description
Job Description
**Location**
Los Angeles, CA (WGC)
Pomona, CA (DOC )
_Periodic travel to additional Authority facilities may be required._
**Position Overview**
ICF is seeking experienced **Client Support Specialists – IT** to provide hands‑on, enterprise‑level technical support to the Southern California Regional Rail Authority (SCRRA) under Contract **SP614** ‑ **25** . This role delivers end‑user computing support across hardware, software, and collaboration tools in a fast‑paced, mission‑critical transit environment. The Client Support Specialist will serve as a trusted frontline resource, ensuring reliable technology operations for Authority staff while supporting ongoing enhancements and technology modernization efforts.
**Key Responsibilities**
The Client Support Specialist will:
+ Deliver **in** ‑ **person, phone, and remote helpdesk support** for hardware and software issues across m...
Job Description
**Location**
Los Angeles, CA (WGC)
Pomona, CA (DOC )
_Periodic travel to additional Authority facilities may be required._
**Position Overview**
ICF is seeking experienced **Client Support Specialists – IT** to provide hands‑on, enterprise‑level technical support to the Southern California Regional Rail Authority (SCRRA) under Contract **SP614** ‑ **25** . This role delivers end‑user computing support across hardware, software, and collaboration tools in a fast‑paced, mission‑critical transit environment. The Client Support Specialist will serve as a trusted frontline resource, ensuring reliable technology operations for Authority staff while supporting ongoing enhancements and technology modernization efforts.
**Key Responsibilities**
The Client Support Specialist will:
+ Deliver **in** ‑ **person, phone, and remote helpdesk support** for hardware and software issues across m...