💼 Full-Time Position

Client Support Specialist

🏢
BancNet, Inc.
📍 Makati, National Capital Region, Philippines
📍
Location
Makati, Philippines
📅
Posted
May 29, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

JOB DESCRIPTION:


The Client Support Specialist is responsible for delivering high-quality Level 1 (L1) technical and operational support services, ensuring the highest level of participant satisfaction across all touch points. This role requires a comprehensive understanding of BancNet systems, products, and services to effectively address client needs and resolve issues promptly.

In addi on to technical and operational expertise, the role emphasizes building and nurturing strong relationships with internal teams and external stakeholders. The Specialist serves a key liaison, promoting seamless communication and collaboration to support service excellence and continuous improvement.


QUALIFICATIONS:


  • Must be a graduate of any Business, Information Technology or related discipline.
  • At least 3-5 years’ experience in the field of client support services
  • Client Relations...