Job Description
Position Purpose: To educate and support members with the aim of empowering them to manage their disease better thereby improving their health outcomes and limiting healthcare costs whilst maintaining quality of care.
Experience: 5 years relevant managed care, health risk and clinical customer service within Medical Scheme Administration Industry or similar.
Solid working experience with the following:
- HIV, Oncology, Diabetes, Asthma, Renal Failure and Cardiac diseases, mental health management and holistic management of these conditions
- Motivational counselling and health education techniques
Qualifications: Registered Nurse with medical diploma/degree and valid SANC registration (MANDATORY REQUIREMENT)
Accountabilities:
Client service delivery and quality
- Follow procedures and cooperate with peers and leader for best possible service delivery