Job Description
Under the general supervision of the Director of Quality Management, the Clinical Specialist Performance Improvement is responsible for ensuring compliance of assigned providers to federal, state, local, contractual, regulatory and best practices standards and guidelines.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Conducts reviews of Critical/Sentinel Events to determine if the incident meets the criteria and definitions for a critical event, critical incidents, risk events, sentinel event, or media events and is related to a practice or standard of care.
- Classifies a critical event or incident as either a) sentinel event, or b) non-sentinel event.
- Develops and updates the MH-WIN Procedural Guidance Manual for Reporting Critical Incidents/Events, Sentinel Events and Death Reporting Process.
- Documents and reports high profile, media-reported and urgent incidents that meet the critical incident cr...