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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Skills & Competencies
- Self-starter who takes ownership and accountability.
- Able to work independently and remotely with minimal supervision.
- Quick learner, comfortable with guided but self-paced remote learning.
- Resilient under pressure, able to deliver results in demanding situations.
- Strong time management and prioritisation skills.
- Exceptional attention to detail.
- Excellent customer service skills – patient, empathetic, and genuinely willing to help.
- Strong written and verbal communication skills (clear telephone manner, professional email etiquette).
- Team player – positive, energetic, and collaborative.
- Flexible with working hours to cover shifts when needed
Technical Skills & Experience
- Previous experience in a technical contact centre role, events industry, or using venue & event management software.
- Solid IT knowledge, with a passion for techn...