Cloud Contact Center Engineer (Amazon Connect)

Allwyn UK is seeking a C&RC Technology Engineer to manage and improve Contact Centre technology platforms, including Amazon Connect and ServiceNow. The role involves providing support, troubleshooting issues, and collaborating with internal teams and external partners to enhance customer engagement. Candidates should have hands-on experience with AWS services and strong troubleshooting skills. Benefits include a company bonus scheme, matched pension contributions, and extensive annual leave.
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