Job Description
Overview
We are seeking a motivated and knowledgeable Cloud Operations Engineer (L1/L2 Support) with a strong foundation in AWS services and Kubernetes management. The ideal candidate will have hands-on experience with AWS components such as EKS, EC2, RDS, IAM, and CloudWatch, along with basic Linux administration skills. This role is critical in maintaining the health, performance, and security of our cloud infrastructure, providing first and second-level support, and ensuring seamless operations.
Responsibilities
- AWS Infrastructure Support
- Monitor and manage AWS services including EKS, EC2, RDS, IAM, VPC, IPSEC VPN, ECS and CloudWatch and other Services.
- Respond to and resolve incidents, service requests, and alerts in a timely manner.
- Kubernetes Management
- Assist in managing EKS clusters, ensuring their availability and performance.
- Perform basic troubleshooting and maintenance tasks on Kubernetes clust...