Job Description
We are hiring a hands-on AWS Cloud Engineer with strong Linux and networking fundamentals, focused on troubleshooting, incident resolution, and operational excellence in a managed services environment. This role is aligned to 24x7 SLA-driven support, requiring deep technical diagnostics across infrastructure layers and the ability to contribute to stable, scalable AWS architectures. AWS Solutions Architect certification is preferred.
Key Responsibilities
- Own L2 support for production AWS environments operating under 24x7x365 SLA commitments
- Respond to incidents, perform deep troubleshooting, and drive root cause analysis with a focus on permanent resolution
- Monitor and maintain cloud infrastructure to ensure availability, performance, and cost efficiency
- Troubleshoot issues across multiple layers including AW...