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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
We are looking for a Network Security Engineer (L2 Support) to support and maintain cloud-based network security services. The role involves incident resolution, infrastructure changes, and ensuring stable and secure network operations across cloud environments.
Key Responsibilities
- Provide Level 2 (L2) support for cloud-based network security services, including firewalls, web proxies, load balancers, and DNS.
- Troubleshoot and resolve incident and problem tickets within defined service levels.
- Coordinate with external vendors and internal teams to ensure service availability and performance.
- Implement and manage changes to network security infrastructure following established change management processes.
- Ensure all changes are properly documented and handed over to operations teams.
- Enforce security and network standards across all implement...