Cloud Support Engineer

Sutherland is seeking a Cloud Support Engineer to play a key role in supporting, monitoring, and maintaining enterprise cloud-based applications and production environments. This role requires a strong technical background in application support, cloud operations, troubleshooting, and production environment management. The ideal candidate will work closely with Engineering, Infrastructure, Customer Support, and cross-functional teams to ensure the stability, availability, and performance of mission-critical systems.

The Cloud Support Engineer performs a wide range of duties including some or all the following:

• Monitor, maintain, and support cloud-hosted applications and production environments to ensure high availability and optimal performance.
• Perform operational activities including application health monitoring, service management, server maintenance, and environment support.
• Identify, troubleshoot, and resolve operationa...