Job Description
About the Role
The Cloud Technical Engineer is responsible for providing technical support to the SaaS team, ensuring the smooth operation of computer systems, software, and equipment. The ideal candidate will have a strong understanding of IT principles and practices, as well as excellent communication and problem‑solving skills.
Having the chance to be trained and to work alongside the best technical minds in the industries (Google, Microsoft, LARK and AWS), you will be using your business knowledge and technical skills in an environment dedicated to maintaining industry superiority.
Responsibilities
- Work directly with Google Workspace, Lark and Microsoft 365 cloud platforms and technologies (SaaS) to help clients resolve any issues, maintain and update computer systems, software, equipment and project deployment.
- Offer technical assistance to users, encompassing:
- • Troubleshooting hardware and software issues. ...