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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Primary Purpose of the Job
- Accurate capturing of prescriptions, acute and/or chronic medication. (As per SOP)
- Accurate blind checking of claimed prescription and patient medication templates. (As per SOP) with the urgency of adding prescriptions to WIP and minimise script rejections.
- Handling of clinical discussion and/or enquiries with patients and health care professionals or SPN’s
- Compliance to SLA requirements (completing of mailbox profiles, action diaries within required timelines)
- Attending to and responding in a professional manner to email messages or enquiries received from management, SPN’s or members.
- Attending to OUT OF WIP notifications
- Attending to ST71 notifications
- Attending to rejected prescriptions and templates as priority, in order to ensure SLA compliance.
- Attending of SOP training and SOP revision training
- Compliance with Company Policies, Proce...