Job Description
Position Overview
Cluster Reservations Agent - InterContinental Hotels Group Dubai Festival City – Dubai, UAE
InterContinental Hotels Group Dubai Festival City is seeking a detail-oriented and guest-focused Cluster Reservations Agent to join its dynamic team. The successful candidate will manage individual and group reservations efficiently while ensuring an exceptional standard of service and accuracy across all four IHG hotels within the Dubai Festival City cluster.
Job Details
- Location: Dubai, UAE
- Industry: Hospitality / Hotels
- Function: Reservations / Front Office
- Salary: monthly (Market estimated)
- Job Type: Full-time
Key Responsibilities
- Manage and process room reservations for all IHG Dubai Festival City hotels via phone, email, and web platforms.
- Maintain up-to-date knowledge of hotel rates, promotions, and special offers to maximize revenue opportunities. <...