Job Description
CMA Training & Capability Development Manager
Location: BGC
Work Setup: Onsite
Schedule: Monday–Friday
Shift: 8:00 AM – 5:00 PM
Job Summary
The CMA Training & Capability Development Manager is responsible for designing, developing, and delivering training programs and capability-building initiatives to support Customer Marketing Agreements (CMA) processes. This role focuses on strengthening functional expertise, driving process adoption, and enabling alignment across Sales, Finance, and Shared Services.
Key Responsibilities
- Act as a key liaison between Sales and Finance to ensure alignment on CMA processes and requirements
- Lead training needs analysis and develop structured learning programs for CMA and Sales teams
- Design, develop, and continuously improve training materials, playbooks, and sel...