Job Description
Be a leader in visitor engagement at the Canadian Museum for Human Rights as the Assistant Manager, Visitor Services. Collaborate with a dedicated team to promote inclusivity and optimize visitor experiences.
The Assistant Manager's role involves guiding the Visitor Services Team under the direction of the Manager. You will ensure the delivery of exceptional visitor service while managing ticketing operations and POS systems. Fostering a respectful environment, this position plays a critical role in the Museum's mission.
Key Responsibilities:
• Supervise and mentor Visitor Services staff daily
• Establish team goals that align with Museum objectives
• Cultivate an inclusive visitor experience through engagement
• Maintain and analyze POS system functionalities
• Share information and develop procedures for operations
Requirements:
• Degree or diploma in human rights, management, or similar
• 3–5 years of customer service leadership experience
• Fluent i...
The Assistant Manager's role involves guiding the Visitor Services Team under the direction of the Manager. You will ensure the delivery of exceptional visitor service while managing ticketing operations and POS systems. Fostering a respectful environment, this position plays a critical role in the Museum's mission.
Key Responsibilities:
• Supervise and mentor Visitor Services staff daily
• Establish team goals that align with Museum objectives
• Cultivate an inclusive visitor experience through engagement
• Maintain and analyze POS system functionalities
• Share information and develop procedures for operations
Requirements:
• Degree or diploma in human rights, management, or similar
• 3–5 years of customer service leadership experience
• Fluent i...