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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries, issues, and complaints efficiently.
- Maintain a positive and professional relationship with customers.
- Document interactions and follow up as needed.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
Qualifications
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: 1-3 years of experience in customer service roles.
- Skills and Competencies: Proficiency in English, invoice processing expertise, and strong accounting and financial literacy.
- Responsibilities and Duties: Manage customer inquiries, process and create invoices, and provide financial support.
- Working Conditions: Office environment
- Qualit...