Job Description
Our client based in Tygervalley is looking for Collections agents to collect overdue amounts on different mandates.
Responsibilities:
Contacting Debtors - Reach out to individuals that have outstanding debts via phone, email, or written communication.
Negotiating Payments: Work with debtors to arrange payment plans, negotiate settlements, and determine feasible payment options.
Monitoring Payments: Track and monitor payments to ensure debtors are meeting their obligations. Follow up on missed or late payments.
Documenting Interactions: Maintain accurate records of all communications and transactions with debtors for tracking purposes.
Customer Service: Provide a professional and empathetic approach to debtors, balancing firmness with understanding to maintain positive relationships.
Meet collections targets.
Responsibilities:
Contacting Debtors - Reach out to individuals that have outstanding debts via phone, email, or written communication.
Negotiating Payments: Work with debtors to arrange payment plans, negotiate settlements, and determine feasible payment options.
Monitoring Payments: Track and monitor payments to ensure debtors are meeting their obligations. Follow up on missed or late payments.
Documenting Interactions: Maintain accurate records of all communications and transactions with debtors for tracking purposes.
Customer Service: Provide a professional and empathetic approach to debtors, balancing firmness with understanding to maintain positive relationships.
Meet collections targets.