Collection Officer

Responsibilities

• Contact customers via phone, email, and other communication channels regarding outstanding payments
• Follow up on overdue accounts and maintain accurate collection records
• Assist in preparing collection reports and account statements
• Coordinate with internal departments to resolve billing and payment-related issues
• Update customer information and payment status in the company's system
• Support the Credit Control team in achieving collection targets
• Maintain professional and courteous communication with customers
• Ensure compliance with company policies and relevant UAE regulations

Requirements

• UAE National (Emirati) with a valid family book
• Fresh graduate (High School Diploma or Bachelor's degree in Finance, Accounting, Business Administration, or related field)
• Proficiency in Microsoft Office applications, especially Excel and Outlook
• ...