Job Description
Wilson Sonsini is seeking a Collection Representative to support our London office. This role is responsible for managing a portfolio of client accounts, ensuring timely payment of outstanding receivables, and working collaboratively across departments to support the firm’s financial goals.
Responsibilities
- Manage an assigned portfolio of client accounts, focusing on prompt resolution of overdue balances.
- Professionally follow up with clients by phone and email to secure payments and resolve outstanding issues.
- Work closely with Account Managers and Members to resolve billing discrepancies, clarify client matters, and facilitate payment.
- Monitor aged receivables and identify accounts at risk of non-payment; escalated when appropriate.
- Maintain accurate and up-to-date records of collection efforts in the firm’s systems (Aderant Expert Collections).
- Assist in preparing collection reports and performance updates for F...