Job Description
Responsible for managing and collection all the outstanding accounts receivables form clients and customers. In addition, be responsible for other aspects of collections, resolve customer billing problems and reducing the amount of accounts receivables.
Key Accountabilities And Decision Ownership
Ensure compliance to dunning policies to curtail churnincrease cash by collecting all current revenue and not more than 5% of aged debt should be more than 90 daysContribute to curtailment of Bad debts through Faster & higher collections in 30-60 buckets and higher recoveries in 90+ bucketsEnsure that on a monthly basis, all customers in your base receive their bills and are set up on ebillingMeet retention target through customer issue resolutionEnsure 100% of dispute resolution before next billing cycle from the month raisedAdjustment & Reconciliation to be completed before the next...