Job Description
Collections Analyst is responsible for managing the timely recovery of outstanding invoices due. The Collector utilizes multiple tools, resources, and a high level of professional communication to effectively resolve and manage aging.
Responsibilities:
Collections and Aging
- Make regular collection contact on all past due accounts.
- Identify and put to action the work an account needs to not exceed a reasonable past due. The focus should be to collect at a rate that allows business to grow and sustain staffing on an account yet limit risk.
- If there is no response to 2 emails, calls should ensue.
- Collection portfolio’s past due should be worked front to back on average every 10 to 14 days whereas some may only need monthly maintenance, and others multiple within 1 week.
- Every 3 weeks accounts should be worked smallest to largest to ensure we are cleaning up isolated ba...