Job Description
Role Name : Collections - Business to Business Agents
Preferred Experience Range : 2 to 3 years of experience
Location : Manila- Philippines
Shift Timings : Australian/New Zealand shift, Mon to Friday, 5 Days working; Rotational Shifts and Week offs. Should be open to work on any shifts as per business and client requirements. Work as per TCS working policy.
Domain and Primary Requirement
- Excellent Verbal and Written Communications skills to handle B2B customers.
- Accounts Receivables Management
- Required to take complete ownership of assigned accounts and manage complete relationships as well for collections and customer invoices issues.
- Calling for payment on overdue invoices for buckets in scope
- Doing maintenance on the account
- Handling accounts / payment queries from accounts payable team
- Interaction with other teams - billing, originations etc.
- Paymen...