Job Description
We are currently seeking a skilled Collection Coordinator to join the APAC Shared Services team. The successful candidate will be responsible for the accounts receivable process which includes recording payments and ensuring timely and accurate collection of outstanding balances. The candidate will manage a high volume of customer accounts via email inquiry, ensuring any questions and issues are addressed and the best options are provided. Success will come from the ability to multitask, learn quickly, listen effectively, have strong communication skills and work collaboratively within the team.
Job Responsibilities
- Ensure timely and accurate delivery of customer invoices, including submission or upload to customer portals where required.
- Maintain accounts receivable records and update aging reports to ensure accuracy and completeness.
- Perform daily cash application activities, including posting customer payments and updating cash recei...