Job Description
About the Role
We are seeking a proactive and empathetic Collections Officer to join our team. This role is central to our mission of supporting insurance brokers and their commercial clients by managing premium funding accounts and accounts receivable through our specialized funding platforms.
Unlike traditional high-volume debt collection, this role focuses on maintaining the trust-based relationships between brokers and their clients. You will be responsible for managing delinquent accounts and negotiating flexible repayment solutions, ensuring a hassle-free service experience that aligns with our reputation as a premium financial services provider.
Key Responsibilities
Portfolio Management: Proactively manage a portfolio of overdue premium funding contracts, ensuring timely recovery while maintaining high customer service ...