Job Description
Description We are looking for a detail-oriented Collections specialist to join a growing team in Pennsylvania in a contract capacity with the potential for a long-term opportunity. This position focuses on managing outstanding receivables, maintaining accurate account records, and building productive communication with customers to support timely payment resolution. The ideal candidate brings strong judgment, a thoughtful approach, and the ability to work cross-functionally with sales and credit leadership to improve account performance.
Responsibilities:
• Contact customers by phone and email to review past-due balances, identify payment delays, and secure updated payment commitments.
• Maintain accurate documentation of collection activity, customer account status, and financial information in internal records.
• Apply incoming payments and perform account reconciliation to ensure balances are correct and discrepancies are resolved promptly.
• Partner with sales...
Responsibilities:
• Contact customers by phone and email to review past-due balances, identify payment delays, and secure updated payment commitments.
• Maintain accurate documentation of collection activity, customer account status, and financial information in internal records.
• Apply incoming payments and perform account reconciliation to ensure balances are correct and discrepancies are resolved promptly.
• Partner with sales...