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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Perform on-site and off-site collection effort;
- Responsible for the collection of outstanding debts from members and borrowers. Inform borrowers of their overdue accounts and initiate the collection of payment to mitigate company losses;
- Contact borrower either through phone, email, social media accounts and all other platforms and means possible to collect, informing them of their dues and past dues;
- Responding to borrower’s queries on their loan accounts advising borrowers on their payment options and suggesting methods of payments negotiating suitable payment plans as practicable.
- Communicate to delinquent customers to negotiate payment options and payment schedules that suit their current financial situation while still satisfying debt circumstance;
- Advise customers on their various payment options. If no payment agreement can be reached, inform customers of further actions that may be taken to...