Job Description
Description
A local company is seeking a detail-oriented and results-driven Collections Specialists to join their team. In this role, you will be responsible for managing outstanding accounts receivable, contacting customers regarding past-due balances, resolving billing issues, and supporting cash flow goals. The ideal candidate will have strong communication skills, a customer-service mindset, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
+ Monitor accounts to identify overdue payments
+ Contact customers by phone, email, and written correspondence to collect outstanding balances
+ Investigate and resolve billing discrepancies and payment issues
+ Maintain accurate records of collection activity and customer communications
+ Negotiate payment arrangements in accordance with company policies
+ Collaborate with internal teams, including accounting, billing, and customer serv...
A local company is seeking a detail-oriented and results-driven Collections Specialists to join their team. In this role, you will be responsible for managing outstanding accounts receivable, contacting customers regarding past-due balances, resolving billing issues, and supporting cash flow goals. The ideal candidate will have strong communication skills, a customer-service mindset, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
+ Monitor accounts to identify overdue payments
+ Contact customers by phone, email, and written correspondence to collect outstanding balances
+ Investigate and resolve billing discrepancies and payment issues
+ Maintain accurate records of collection activity and customer communications
+ Negotiate payment arrangements in accordance with company policies
+ Collaborate with internal teams, including accounting, billing, and customer serv...