Job Description
Qualifications :
- Minimum education Diploma (D3) or Bachelor’s degree (S1) in any major
- At least 1–2 years of experience in Collections, preferably in banking or financing institutions
- Strong understanding of collection processes and non-performing loan (NPL) management
- Good communication and negotiation skills with a target-oriented mindset
- Disciplined, responsible, and able to work under pressure
- Possess a valid driver’s license (SIM A/C) and willing to conduct field visits
Job Descriptions :
- Conduct collection activities for installments overdue by more than 30 days (TLW > 30 days)
- Identify credit recovery strategies, and complete related data and documentation
- Prepare Follow-Up Action Plans (RTL) for delinquent customers
- Carry out credit recovery efforts, including collateral sales and legal (litigation) actions
- Review warning let...