Job Description
Description We are looking for an experienced Collections Specialist to support accounts receivable activities for a manufacturing organization. This position focuses on recovering outstanding balances, researching payment issues, and helping keep customer accounts in good standing. The ideal candidate brings strong judgment, attention to detail, and a detail-oriented approach to customer communication while partnering with internal teams to keep the payment cycle moving efficiently.
Responsibilities:
• Drive collection efforts across an assigned portfolio by contacting customers regularly and securing payment on overdue invoices.
• Research billing concerns, payment discrepancies, and disputed items, then work toward timely and accurate resolution.
• Reconcile account activity by reviewing invoices, cash applications, credits, and open balances to confirm records are correct.
• Coordinate with Sales, Customer Care, and Finance teams to remove obstacles affecting p...
Responsibilities:
• Drive collection efforts across an assigned portfolio by contacting customers regularly and securing payment on overdue invoices.
• Research billing concerns, payment discrepancies, and disputed items, then work toward timely and accurate resolution.
• Reconcile account activity by reviewing invoices, cash applications, credits, and open balances to confirm records are correct.
• Coordinate with Sales, Customer Care, and Finance teams to remove obstacles affecting p...