Job Description
Description
We are looking for a detail-oriented Collections Specialist to join our team in Minnesota in a contract capacity with the potential for a permanent role. This position supports mortgage and consumer collection activities through account follow-up, delinquency review, documentation handling, and compliance-focused communication. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage sensitive financial information while delivering accurate and timely support.
Responsibilities:
• Conduct outbound outreach to customers based on delinquency and account status reports to help resolve past-due balances.
• Review accounts to identify appropriate collection or loss mitigation next steps and document activity with accuracy.
• Prepare and send required notices, letters, and supporting documentation in accordance with internal procedures and regulatory expectations.
• Maintain complete a...
We are looking for a detail-oriented Collections Specialist to join our team in Minnesota in a contract capacity with the potential for a permanent role. This position supports mortgage and consumer collection activities through account follow-up, delinquency review, documentation handling, and compliance-focused communication. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage sensitive financial information while delivering accurate and timely support.
Responsibilities:
• Conduct outbound outreach to customers based on delinquency and account status reports to help resolve past-due balances.
• Review accounts to identify appropriate collection or loss mitigation next steps and document activity with accuracy.
• Prepare and send required notices, letters, and supporting documentation in accordance with internal procedures and regulatory expectations.
• Maintain complete a...