Job Description
Job Function: Finance The role:
We are thrilled to announce an opportunity to join our team as:
**Collections Specialist**
**SoftwareOne**
Scope: Full-time | Location: Mexico City
**Main responsibilities**:
- Follow up high value customers on regular basis or list provide by Team Lead.
update Credit workbench simultaneously and sharetrackers & dashboards.
- Facilitate scheduled calls with the Local finance team to discuss resolutions and make strategic business decisions, fostering productive cross-functional collaboration.
- Maintaining sales communication by promptly addressing customer issues and ensuring resolution.
- Utilize various dashboards extensively for clear communication within the organization or with external parties.
- Play an integral role in training new team members and providing guidance to analysts to ensure a comprehensive understanding of processes.
- Regularly update Standard Operating Procedures (SOPs) to refle...