Job Description
Description We are looking for a Collections Specialist to support accounts receivable activities for a manufacturing organization in Wilmington, Massachusetts. This Long-term Contract position focuses on managing both commercial and consumer collections, strengthening payment performance, and helping maintain healthy customer accounts. The ideal candidate brings sound judgment, strong communication skills, and a practical understanding of billing and collection procedures.
Responsibilities:
• Contact commercial and consumer customers to secure timely payment on outstanding balances through clear and effective written and verbal communication.
• Review aging reports and account histories to identify delinquent balances, prioritize collection activity, and determine appropriate next steps.
• Work closely with billing, customer service, and finance teams to resolve disputes, clarify account details, and remove barriers to payment.
• Document collection efforts, payme...
Responsibilities:
• Contact commercial and consumer customers to secure timely payment on outstanding balances through clear and effective written and verbal communication.
• Review aging reports and account histories to identify delinquent balances, prioritize collection activity, and determine appropriate next steps.
• Work closely with billing, customer service, and finance teams to resolve disputes, clarify account details, and remove barriers to payment.
• Document collection efforts, payme...