Job Description
Preferred Experience Range
- 5 to 7 years of experience in Contact Centre & in B-2-B Collections Environment.
- Experience in a Team Leading role in Collections portfolio
Location
Pampanga - Phillipines
Shift Timings
Mon to Sun, 24x7 – 5 Days working; Rotational Shifts and Week offs. Should be open to work on any shifts (Night Shifts) as per business and client requirements. Work as per TCS working policy.
Domain and Primary Requirement Understanding of all B2B Collections KPIs & SLAs performance reports
and tools and should be able to implement the same.
Should have experience in Collections, Disputes, deductions and Credit
Management
Exposure;...