Job Description
As a Collision Concierge, you’ll address our AutoNation Dealership customer collision needs and coordinate services with the local AutoNation Collision Center. Our Collision Concierges take great pride in their ability to interact with customers, make a great impression and being a skilled problem-solver. The Collision Concierge position is the starting point for a great career path.Greeting customers and discussing repair options on the service drive or in the sales department Documenting customer repair needs and estimated costs. Seeking customer approval for needed repairs. Updating customers and internal Associates regarding repair status of vehicles while working in partnership with the collision center. Understanding basic parameters of collision repair and insurance programs (e.g., DRP and non-DRP). Working with other Associates on daily planning and release meetings.
What are the daily job responsibilities?