Job Description
CSN Champlain Auto Body is seeking a skilled and experienced Collision Repair Appraiser to join our team. The successful candidate will play a key role in providing accurate repair plans and estimates, ensuring customer satisfaction, and contributing to the overall success of our business.
Responsibilities:
- Job Knowledge and Expertise:
- Thorough understanding of collision repair processes.
- Proficiency in estimating software (e.g., Mitchell, Audatex).
- Knowledge of parts sourcing and ordering procedures.
- Ability to accurately read and interpret damage reports.
- Familiarity with insurance company protocols and guidelines.
- Customer Service and Communication:
- Clearly communicate repair details and plans to customers.
- Demonstrate professionalism and empathy when interacting with customers.
- Effectively manage customer expectations.<...