💼 Full-Time Position

Command Center Support

🏢
Tata Consultancy Services
📍 Hyderabad, Telangana, India
📍
Location
Hyderabad, India
📅
Posted
May 28, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Role: Command Center Support

Location: Hyderabad

Exp: 5-10 yrs

Mode of interview : Virtual

Must Have Skills:

  • 24×7 Command Center / NOC / Operations Center support experience
  • Strong knowledge of ITIL processes – Incident, Problem, Change, and Service Request Management
  • Hands‑on experience with monitoring tools (e.g., AppDynamics, Splunk, Dynatrace, SolarWinds, Netbrain, Nagios, SCOM, Grafana)
  • Experience working with ServiceNow or similar ITSM tools for ticket logging, tracking, and escalation
  • Ability to perform initial triage, impact analysis, and priority assessment
  • Good understanding of application, infrastructure, database, and network alerts
  • Experience in shift-based operations, including weekends and night shifts
  • Strong verbal and written communication skills
  • Exposure to banking/financial services envi...