Job Description
Purpose of the Role
• This position is overall responsible for execution of all customer contracts for utilization of TOT services.
Key Responsibilities
• To enter into commercially viable contract with the customers.
• Keep track of contract execution.
• Invoicing and collecting payments from the customers.
• Resolution of differences, Customer complaints.
• Reconciliation contracts executed.
• To act as a single point contact for all customer queries / complaints.
• Liaison with TOT Operations team for execution of contract based on customer needs.
• Marketing of TOT services to acquire new customers.
Qualification Required & Experience
Key Competencies/ Skills Required
• MBA marketing
• Related Industry Experience (5 + years)
Functional
• Maintaining Customer accounts.
• Knowledge of Contract drafting, fina...