Job Description
Job Overview
The Commercial Operations Manager is responsible for ensuring smooth, consistent, and effective execution of all commercial activities across multiple sales channels. This role oversees daily operations for e-commerce, live commerce, and B2B channels, coordinates cross-functional teams, resolves operational issues, and ensures a seamless customer experience across all platforms.
Key Responsibilities
Overall Commercial Execution
Ensure day-to-day commercial operations run smoothly across all channels through clear coordination, issue resolution, and consistent execution
Live Commerce Operations
Oversee live commerce planning and execution, including scheduling, staffing, product availability, and issue resolution to ensure smooth live sessions and strong performance
B2B Channel Management ...