💼 Full-Time Position

Communication Representative (Switchboard); 0.6 FTE; Day Shift

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Meriter-UnityPoint Health
📍 Madison, WI, United States
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Location
Madison, United States
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Posted
June 27, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

16470BRDepartment Name:HSP Guest & Lobby Svcs. Location:Meriter Hospital Job Description: We’re seeking a Communication Representative to join our team! In this role, you’ll assist with switchboard operations and manage incoming calls, pages, and messages, ensuring accurate and timely communication.

Key Responsibilities & Skills:

Support switchboard operations by handling incoming calls, pages, and messages, ensuring accurate routing and timely communication across the organization


Prioritize and manage calls based on urgency while providing excellent customer service to patients, staff, and visitors


Monitor alarm systems (fire, medical, panic, gas, weather) and relay critical information to appropriate emergency teams


Coordinate after‑hours communication, relay messages to on‑call staff, and maintain up‑to‑date contact lists and on‑call schedules


Arrange auxiliary communication services, inc...