Job Description
DUR LB – Communications Officer – 6-month contract - Hybrid
6 Month Contract (with the potential for renewal based on performance)
Purpose of the job:
Responsible for representing the client’s brand and maintaining positive relationships with clients, community, influencers and like-minded organizations.
Required Qualifications
- At least 3-5 years of experience in a public relations or corporate communications role.
- Proficiency in FreshDesk or similar customer service management software.
Duties & Responsibilities
Technical Competencies and responsibilities
- Manage the customer careline, ensuring timely and empathetic responses to customer inquiries and concerns.
- Oversee community management efforts, engaging with our community members across various platforms and fostering a positive and supportive environment.
- Handle influencer management, includ...