Job Description
Job Summary :
We are seeking passionate, friendly, and customer service-oriented team members to join our Community Concierge team!
The Community Concierge will assist members & guests with a variety of services from daily check-in, member services, and securing reservations for onsite club amenities.
Duties/Responsibilities:
+ Checking in members and accompanying guest(s)
+ Assist in the new member onboarding process by entering new members into all required systems.
+ Assist members in the day-to-day use of the club including conference room reservation and booking inquires
+ Monitor and respond to emails from members and potential members
+ Give tours of the club to prospective members
+ Troubleshooting app, conference room, and event usage errors
+ Complete membership call lists to promote club events and promotions
+ Construct and manage mass emails
We are seeking passionate, friendly, and customer service-oriented team members to join our Community Concierge team!
The Community Concierge will assist members & guests with a variety of services from daily check-in, member services, and securing reservations for onsite club amenities.
Duties/Responsibilities:
+ Checking in members and accompanying guest(s)
+ Assist in the new member onboarding process by entering new members into all required systems.
+ Assist members in the day-to-day use of the club including conference room reservation and booking inquires
+ Monitor and respond to emails from members and potential members
+ Give tours of the club to prospective members
+ Troubleshooting app, conference room, and event usage errors
+ Complete membership call lists to promote club events and promotions
+ Construct and manage mass emails