Job Description
Description and Responsibilities
Open Sky’s Community Supports Program is a Mass Health funded navigator service that provides case management and care coordination to individuals in the community. Individuals served in the program must have a mental health disorder or co-occurring disorder and be considered at high risk for admission to a 24-hour treatment setting.
The Navigator Supervisor provides direct service, clinical, administrative support, and operational oversight within Community Services programs. They support quality, consistency, and staff development by supervising Navigators and/or managing core processes such as intake coordination, outreach workflows, and onboarding while serving as a bridge between frontline staff and program leadership, ensuring timely communication, adherence to program standards, and effective service delivery.
Other Key Responsibilities:
+ Provide mentoring, training, coaching, and support to a small number of...
Open Sky’s Community Supports Program is a Mass Health funded navigator service that provides case management and care coordination to individuals in the community. Individuals served in the program must have a mental health disorder or co-occurring disorder and be considered at high risk for admission to a 24-hour treatment setting.
The Navigator Supervisor provides direct service, clinical, administrative support, and operational oversight within Community Services programs. They support quality, consistency, and staff development by supervising Navigators and/or managing core processes such as intake coordination, outreach workflows, and onboarding while serving as a bridge between frontline staff and program leadership, ensuring timely communication, adherence to program standards, and effective service delivery.
Other Key Responsibilities:
+ Provide mentoring, training, coaching, and support to a small number of...