Complaint & dispute administrator

## Complaint & Dispute Administrator Applylocations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 6, 2026 (13 days left to apply)job requisition id: JR **What you need to know:**The Complaints and Disputes Administrator is a key role on the Global Complaints team that is responsible for timely logging, assigning, and monitoring customer complaints and disputes in compliance with internal procedures. This role reports directly into the Complaints Manager, helping the company maintain regulatory compliance and improving AIG customers’ experience.**What you will do:*** Own the intake of customer complaint and dispute correspondence to ensure timely logging, coding, and assignment in the complaint management system.* Maintain the relevant complaints mailboxes, keeping them organized with timely routing to the correct teams.* Monitor daily reports to track internal / external adherence to the AIG complaint handling procedures / regulations.* Moni...