Job Description
Our client, a leading organization in the medical device and biotech industry, is seeking a Complaint Investigations Tech to join their team. As a Complaint Investigations Tech, you will be part of the Quality Assurance Department supporting the Complaint Investigations team. The ideal candidate will have attention to detail, strong problem-solving skills, and the ability to work collaboratively, which will align successfully in the organization.
**Job Title:** Complaint Investigations Tech
**Location:** Alameda, CA
**Pay Range: $31/he on w2**
**What's the Job?**
+ Unpack boxes safely and sort returned products by product lines.
+ Investigate returned products to resolve customer complaints regarding blood glucose meters, strips, and sensors.
+ Document complaint investigations accurately in the Complaint Handling System.
+ Use troubleshooting equipment such as multi-meters, oscilloscopes, test fixtures, and microscopes to complet...
**Job Title:** Complaint Investigations Tech
**Location:** Alameda, CA
**Pay Range: $31/he on w2**
**What's the Job?**
+ Unpack boxes safely and sort returned products by product lines.
+ Investigate returned products to resolve customer complaints regarding blood glucose meters, strips, and sensors.
+ Document complaint investigations accurately in the Complaint Handling System.
+ Use troubleshooting equipment such as multi-meters, oscilloscopes, test fixtures, and microscopes to complet...