Job Description
Industry : Saa S / Beauty & Wellness Tech
Channel : Live Chat Support (B2 C & B2 B UK Market Focus)
Location : In office, Cape Town CBD
Language Requirement : Native or fluent Italian & professional-level English
Salary: R22,000 R30,000 per month (CTC)
Join a Fast-Growing Beauty & Wellness Tech Brand!
Are you passionate about customer experience, tech, and the beauty & wellness industry? Were looking for a proactive and personable Customer Services Representative fluent in Italian and English to lead live chat support for our growing Saa S platform.
This is your opportunity to work at the cutting edge of digital transformation , helping both end-users and business clients (salons, spas, beauty professionals) thrive using intuitive tech.
What Youll Be Doing
Live Chat Bot Management Operate and fine-tune our AI-powered live chat system (e.g. Intercom, Zendesk) for sea...