Job Description
Compliance Manager
Job Description
Lead and oversee external client audit processes, serving as the primary point of contact, ensuring timely, accurate delivery of documentation, and representing the organization in audit discussions. Direct the review and resolution of client exception reports, establishing accountability, prioritization, and escalation frameworks to ensure timely issue closure. Provide strategic oversight of client compliance requests, ensuring consistent, high-quality responses aligned with regulatory and contractual requirements.
Responsibilities
+ Design, implement, and manage internal audit and compliance testing programs to evaluate adherence to policies, identify risks, and drive continuous improvement.
+ Identify systemic gaps and lead initiatives to strengthen internal controls, audit methodologies, and compliance frameworks.
+ Oversee compliance monitoring activities, including call recording and voice-to-text analys...
Job Description
Lead and oversee external client audit processes, serving as the primary point of contact, ensuring timely, accurate delivery of documentation, and representing the organization in audit discussions. Direct the review and resolution of client exception reports, establishing accountability, prioritization, and escalation frameworks to ensure timely issue closure. Provide strategic oversight of client compliance requests, ensuring consistent, high-quality responses aligned with regulatory and contractual requirements.
Responsibilities
+ Design, implement, and manage internal audit and compliance testing programs to evaluate adherence to policies, identify risks, and drive continuous improvement.
+ Identify systemic gaps and lead initiatives to strengthen internal controls, audit methodologies, and compliance frameworks.
+ Oversee compliance monitoring activities, including call recording and voice-to-text analys...