Job Description
Job Title: Compliance Officer
Location: Tallahassee, FL 32399
Duration: 2+ Months
Job Description:
Work Environment: Professional office, business casual, cubicle
Candidate Responsibilities:
Location: Tallahassee, FL 32399
Duration: 2+ Months
Job Description:
Work Environment: Professional office, business casual, cubicle
Candidate Responsibilities:
- Contact constituents/complainants to discuss the details of the complaints that are filed.
- Read state statute and compare with complaints to analyze the issue.
- Communicating with the public, so good customer service skills are a MUST.
- Advise complainant of the Division's jurisdiction and that the case is being closed and for what reason.
- Provide any resources or referrals, as appropriate.
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes/activities/statues in Versa.
- Docume...