Job Description
About The Role
Every exceptional customer moment starts with our people.
We’re looking for a people-first Concession Manager to lead our Hobbs, Phase Eight and Whistles teams within John Lewis, Solihull.
If you're someone who thrives on building strong teams, loves making customers feel incredible, and can turn ideas into real results, this is your moment.
What you'll do
Lead from the front, creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience. Drive success by keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store. Coach with care, developing a diverse, happy team that grows in confidence and capability every day. Champion people, encouraging your team to bring their full selves to work and helping them thrive in their own way. Customer ...